Help: I Need BQEVSW for BQ30Z55 !!

Hello Lucas,

Can you try this: https://www.ti.com/product/BQ30Z554-R1

yes,

I already tried, but Ti need aauthorize me to download... and...  i still waiting...  :-(

I created a ticket in TI support. But... The  support is very bad!!  

Hi Lucas,

Our IT team has asked to check if the download link is working now.

If not working, then the IT team has asked for the specific download link that was provided and complete screenshot of the browser with the specific error message, to help troubleshoot.

Hi,

No... the link is broken....

Please post the specific link that is broken and the screenshot for IT team to debug.

Or you may PM me the link

Hi,

In the mail that i recived..... yhe link is:   "www.ti.com/.../securesoftwarehome.tsp"

This link is OK... and shows me the info of tehe file and a button "ACCESS"...

when i press ACCESS  the browser go to...  : "www.ti.com/.../processsecuresoftware.tsp"   (broken link)

thanks

Thanks. I will pass this on to the IT team.

I have not yet received an update on this case from the IT team. Are you still having access issues?

No...  I still with the issue.  TI support team dont know then solution.

Support team dont have the link to download software :-(

Support team is asking which browsers were used and a screenshot of the error. Please send.

The support continues trying to solve the problem on the page, trying to make me your beta tester!
I already passed the screenshot and I tried to enter with google chrome, latest version.
The link is not correct!
To all this, why not give me the link to the software I need and that's it?