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BQ40Z50-R2: The accuracy of remain capacity

Part Number: BQ40Z50-R2
Other Parts Discussed in Thread: BQSTUDIO

Dears

We have find one battery after < 10 cycle, find the SOH only have 58%. after doing a full charge and discharge cycle, it become normal and FCC is close to the design capacity. so want to check with you about:

1. in which case will introduce the SOH dropped so much.

2. which kind of parameters will have impact on the FCC refresh.

3. if customer design the termination voltage of 12.5V, and termination current of 0.2A. but the charger voltage is only 12.2V, will our gauge detect the termination condition and refresh the FCC and SOH? 

Thanks

Jun Shen