We learned, that the BQ76930 consists of 2 similar chips in one housing.
Because of this the wake up with pulse on TS1 waking up the hole chip, works also with pulse on TS2 NTC Input on upper part.
On first designs we had no additional caps in parallel to TS2 NTC which lead to odd behavior of complete chip.
With longer NTC wires connected to TS2 the BQ in shutdown can wake up only the upper part, by flicker EMC noise couppling to NTC Wires
This can be proofed by measuring the voltage on CAP2
the lower part of the chip stays off, regout is not powered.
If a pack is staying for longer time in this condition the pack is getting unbalanced by the currents drained from upper part.
The adding of 4n7 over to TS2 improved situation.
Starting the chip on TS1 and shutting down by software brings the complete chip in shutdown again.
But we still find a few batteries with only the upper part active.
What might be the course of these findings ?