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BQ28Z610-R1: BQ28Z610-R1 RSOC RC FCC reading issue

Part Number: BQ28Z610-R1
Other Parts Discussed in Thread: EV2400

Gauge chip: bq28z610-R1;

Battery type: Panasonic NCR18650BD;

Software: Battery Management Studio1.3.86 (EV2400);

CHEM ID: 2017;

With bq28z610-R1 default setting and CHEM ID programming is done. During charging and discharging, RSOC is always 100%, RC and FCC are always 0.

Not sure it's configuration or calibration related issue.