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BQ40Z50-R2: why is [VCT] bit not setting to 1 after full charging

Part Number: BQ40Z50-R2
Other Parts Discussed in Thread: BQ40Z50

Hello TI,

I have a bq40Z50 EVM. Currently doing a learning cycle. After RELAX bit is set to 1 after completely discharged. I started to full charge my cell (I have only one cell connection), after the current has been 0  and charging stopped my [VCT] bit is still green and [REST] bit is set to 1 

Problem is that according to the correct process my [VCT] bit should become 1 and the Update Status should become 5. I cannot achieve both of these results.

Why is my Update Status and [VCT] bit are not according to the correct process?

Please help

Regards,

Moonmoon