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BQ27441-G1: Learning cycle and golden image generation in bqstudio

Part Number: BQ27441-G1

Hello,

I'm performing the learning cycle for the Fuel Gauge IC BQ27441-G1 by setting the design capacity, chrg current, dischg current, termination current and the termination voltage. I observe that as soon as I start the learning cycle, the status immediately jumps to the discharge state even if the battery voltage is around 3.6V. I'm using a new Li-Po battery.

Please suggest means to resolve this issue and any additional steps necessary to be carry out the learning.