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BQ40Z50-R1: BQ40Z50-R1

Part Number: BQ40Z50-R1

Hi

We have designed a BQ40z50-r1 BMS fuel Gauge Board and we have connected to 4S1P battery pack

When connected to the battery we could not able to read the battery pack pin voltage and the XCHG,XDSG bit has been Set and also CF(Condition Flag) has been set.

Kindly give a suggestion to resolve the battery issue.