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BQ40Z50-R1: Error in the BQStudio Gauge Screen

Part Number: BQ40Z50-R1
Other Parts Discussed in Thread: BQSTUDIO

Hello,

    In BQ40Z50-R1 BQStudio window,  AtRateTimeToFull was indicated as 65535 which means the battery is not charging.But at that time our battery was getting charged.

How can I make it correct? Have attached the snapshot of that window.