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BQ78350-R2-DEVICE-FW: SMBusCommandGenerator Python Application - Writing .srec File

Part Number: BQ78350-R2-DEVICE-FW

Hi,

I have got the "SMBusCommandGenerator" Application that writen by Python script from your support engineers. 

When i run the python script for only creating SMBus commands, it creates the SMBus commands succesfuly. There is no problem for that functionality. But I have a problem on writing .srec file to bq78350-R2 IC.

Firstly, I tried to write my custom .srec file to bq78350-R2 with using BqStudio v1.3.101 via EV2400. It's writen succesfully. Then I tried to writing the same .srec file to the same IC with the Python Application. Script said, "End Programming" and finished writing. But after that, I can't connect to IC anymore. Neither with BqStudio or Python application. I tried boot button, power reset, but they didn't work.  Application gives this message;

Read WordU 0x0d
Device does not respond.

Can you help me ? Thank you.

Best regards,