Hi TI Team,
We are using BQ27542 FG in our system and we understand that this is the Pack side gauge and we are using the LiPO cell and made a Battery pack by using this FG.
There are almost 20K devices that we made and started delivering to the customers.
We now start seeing one of the random issues in which FG is holding the SCL line to Low and not releasing it without a Power reset. And this issue is occurring at longer run.
IN all of the units, one of the common behavior we have seen that the battery is 100% charged and still we have seen this bus lock issue.
Can you please help us to solve this issue?
Also please see below are a few more concerns -
1. We wanted to understand that in which condition, FG makes the SCL line low and making the I2C bus locked?
2. As FG goes to Sleep mode automatically, for Ex - If FG is in the Sleep mode when the Overcharge Mosfet of the Battery Protection is OFF and also there is no discharge, DF updates inside the FG occurs at every 20 seconds but what if we are reading the data at every 10 seconds still?
Below is the Circuit diagram for reference -
Thanks
Saumil