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BQ20Z95: BQ20Z95-FuelGauge error

Max
Intellectual 940 points

Part Number: BQ20Z95

Hi

I am using BQ20z95 IC on my smart battery pack.

When I am connecting it through ev2300  to read the gas Gauge window i could not able to read it.

I am getting the following error

Error-NO Acknowledge:VB_T2H_NACK

Expecting the Suggestion to solve the issue.