.ENCR files

Paul Glowaky

Other Parts Discussed in Thread: BQEVSW

I have .ENCR files that I cannot open with bq Eval software. I receive the message "The EV2300 connection could not be initiated. Please close this program and try again!." If this is the wrong forum can you please point me to the right one?

over 4 years ago

0 Shirish over 4 years ago

TI__Guru 57697 points

Hello Paul,

Do you have an EV2300 connected?

.ENCR files are part of the bq Eval software installation and are used by bq Eval software internally. These files cannot be "opened" by bq Eval software. The message is unrelated to .ENCR files.

0 Paul Glowaky over 4 years ago in reply to Shirish

Prodigy 50 points

No, I was just told by the TI customer service team to use BQ eval. These were files received from a client so we weren't at all sure what to do with them.

0 Shirish over 4 years ago in reply to Paul Glowaky

TI__Guru 57697 points

You will need an EV2300 to use bq Eval software. I suggest that you start a new thread that is based on questions related to the gauge that you are evaluating. You may be able to reach your goal without using bq Eval software.

0 Paul Glowaky over 4 years ago in reply to Shirish

Prodigy 50 points

No, I don't even have access to an EV2300. These aren't files we have ever dealt with before and likely won't again.

0 Shirish over 4 years ago in reply to Paul Glowaky

TI__Guru 57697 points

The file is device dependent and cannot be opened with bqEVSW

Power management

Power management forum

.ENCR files