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BQ25121A: Problem with ship mode

Part Number: BQ25121A


Hello,

We would like the end-user of our device to engage ship mode to turn the device off.

When we follow the sequencing as in the datasheet, the device bricks and cannot wake up (not with MR or with VIN).  Holding MR low to activate reset doesn't wake up or reset the device.

Our sequence: VIN HIGH, CD HIGH, MR HIGH, i2c write (0x20 to reg 0x00h), VIN LOW. 

The result is:

VSYS = 0.6mV

LDO = ~105mV

PMID = VBAT

Current consumption = 0.44mA (for comparison, our device consumes 0.07mA when everything is in sleep mode)