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BQ25792: 5V input regulating to around 2.7V - not charging battery

Part Number: BQ25792

Hi,

My bq25792 is able to take any input at the battery terminals and provide SYS from there, but if I provide 5V then the chip doesn't try to boost up to the 4S setting I think I have the chip set to. 

(not sure if the box link will render the picture correctly.  Here is a download link: DOWNLOAD )