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Original question:

RTOS/TMDSEVM6678: PROCESSOR-SDK-RTOS-C667X v 05.01.00.11 Installation Problem

RTOS/BEAGLEBOARD-X15: ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin hangs on Ubuntu 18.04.1 LTS when selecting all components; possibly caused by installer for ti-cgt-c6000_8.2.2

Chester Gillon
Guru 92251 points
Part Number: BEAGLEBOARD-X15


Tool/software: TI-RTOS

When I tried running ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin on Ubuntu 18.04.1 LTS, having selected to install all components the progress bar reached 100% and the installer hung when reporting it was unpacking sdk_install.sh. At the point the installer had hung the final line in the bitrock install log was:

Unpacking files
Unpacking /home/mr_halfword/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10/sdk_install.sh

This is a similar issue to that reported in the original thread, for which the response was to install on a supported Linux host which according to the release notes is "Ubuntu 14.04, 16.04 on 64-bit machine".

Given that CCS 8 is supported on Ubuntu 18.04 LTS it would be useful if the ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin installer also supported Ubuntu 18.04 LTS.

While the install hung reporting it was unpacking sdk_install.sh, I noticed that when the installer had hung that the following installer child process was still running:

/home/mr_halfword/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10/cgt6x_x86_installer --prefix /home/mr_halfword/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10 --mode unattended

As a result, ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin was re-run but selected to install everything except the ti-cgt-c6000_8.2.2. Following that, the install completed. I.e. appears the problem might be the installer for ti-cgt-c6000_8.2.2 not running under Unbutu 18.04 LTS in unattended mode.

  • 0
    TI__Genius 9065 points
    Hello Chester,

    Thank you for reporting this problem to me. We will take a look at it. Due to the US holidays, on this particular E2E thread, our actions is getting delayed until the week of Jan 2, 2019.

    Warmest Wishes for Happy Holidays and a Happy New Year!

    best regards,
    David Zhou
  • 0 in reply to dzhou
    TI__Mastermind 43296 points
    Chester,

    Currently the ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin is verified on Ubuntu 14.x/16.x.

    Have you tried to comment out the cgt6x_x86_installer and then just manually install the tool chain ti-cgt-c6000_8.2.2?

    Next PRSDK 5.3 might have Ubuntu 18.x supported.

    Regards,
    Garrett
  • 0 in reply to Garrett Ding
    Guru 92251 points

    Garrett Ding said:
    Have you tried to comment out the cgt6x_x86_installer and then just manually install the tool chain ti-cgt-c6000_8.2.2?

    I did de-select the install of cgt6x_x86_installer, and without that ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin did run to completion.

    I can't remember if I then manually installed the tool chain ti-cgt-c6000_8.2.2; will check.

  • 0 in reply to Garrett Ding
    Guru 92251 points

    Garrett Ding said:
    Have you tried to comment out the cgt6x_x86_installer and then just manually install the tool chain ti-cgt-c6000_8.2.2?

    I have had a look on a different Ubuntu 18.04.1 PC:

    1. Run ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin and select to install everything except ti-cgt-c6000_8.2.2. The installer completes successfully.

    2. Re-run ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin and select to only install ti-cgt-c6000_8.2.2. The install appears to hang after reporting "Unpacking /home/mr_halfword/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10/sdk_install.sh".

    3. Looking at the ~/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10/ti-cgt-c6000_8.2.2 directory appears to show that ti-cgt-c6000_8.2.2 was successfully installed. There is a ti_cgt_c6000_8.2.2_linux-x64_installer_install.log file in that directory which ends with:

    Unpacking /home/mr_halfword/ti/ti-processor-sdk-rtos-am57xx-evm-05.02.00.10/ti-cgt-c6000_8.2.2/bin/xref6x
Creating Uninstaller
Creating uninstaller 25%
Creating uninstaller 50%
Creating uninstaller 75%
Creating uninstaller 100%
Installation completed
Log finished 01/13/2019 at 17:19:34

    The complete log is attachedti_cgt_c6000_8.2.2_linux-x64_installer_install.log

    4. Select to cancel the hung ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin which exits leaving the contents of the ti-cgt-c6000_8.2.2 directory intact.

    Therefore, the installer for the ti-cgt-c6000_8.2.2 does appear to run to completion, but the issue is that the ti-processor-sdk-rtos-am57xx-evm-05.02.00.10-Linux-x86-Install.bin seems to fail to detect that the ti-cgt-c6000_8.2.2 installer did complete.

  • 0 in reply to Chester Gillon
    TI__Mastermind 43296 points
    Hi Chester,

    The Ubuntu 18.x support issue has been prioritized internally. If any progress, I will post here. Please stay with Ubuntu 14.x/16.x for the time being.

    Regards,
    Garrett
  • 0 in reply to Garrett Ding
    TI__Mastermind 43296 points
    Hi Chester,

    I would like to close the thread as it seems the solution is not available until new releases.

    Regards,
    Garrett
  • 0 in reply to Garrett Ding
    Guru 92251 points

    Garrett Ding said:
    I would like to close the thread as it seems the solution is not available until new releases.

    OK, not a problem.