AFE7920EVM: Latte

Liu Yang

Part Number: AFE7920EVM
Other Parts Discussed in Thread: AFE7920

Hi Team,

One of my customers bought the AFE7920EVM but he didn't receive the Latte in his "mySecure Software".
Could you help us to get Latte to configure the AFE7920EVM?

Beat Regards,
Tom Liu

over 3 years ago

0 RJ Hopper over 3 years ago

TI__Mastermind 18065 points

Tom:

Please instruct your customer to access this link: https://www.ti.com/licreg/docs/swlicexportcontrol.tsp?form_id=284847&prod_no=AFE7920&ref_url=asc_dc_wi. This link is also accessible on the product page of the AFE7920. The link will provide a form for gaining access to MySecure SW which will have the full datasheet, GUI, and other technical information.

--RJH

0 Liu Yang over 3 years ago in reply to RJ Hopper

TI__Expert 5915 points

Hi RJ,

Sorry for this late reply.
My customer use public email so the request of the software was refused.
However order of the EVM also needs request but his request using the same public email was approved.
For the same email, request of order is OK but request of software is NG.
My customer was very confused as the purchase of this EVM is meaningless if he can't get the software.

Could you help me to resolve this problem or send us the software directly?

Best Regards,
Tom Liu

0 Vijayendra Varma Siddamsetty over 3 years ago in reply to Liu Yang

TI__Genius 10505 points

Hi Tom,

I replied to you directly (via email). Let's communicate over email to resolve this.

Regards,

Vijay

RF & microwave

RF & microwave forum

AFE7920EVM: Latte