Hi Team
We bought the product from TI Store. After testing,
we found that the position of the LED light is inconsistent with the data manual,
and the output voltage of TPS43351 is abnormal.
Is this the correct output?
Best
xiaoqing
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Hi Team
We bought the product from TI Store. After testing,
we found that the position of the LED light is inconsistent with the data manual,
and the output voltage of TPS43351 is abnormal.
Is this the correct output?
Best
xiaoqing
Hello User,
and the output voltage of TPS43351 is abnormal
What do you mean by the above statement? What is the abnormality you're observing?
Also, can you clearly let us know what all LEDs glow when you supply power to the device? And what is the rating of the power supply used in this case?
Regards,
Ishita
Hi
When powering the device, all the LEDs glow, but the location of the light does not match the data sheet.
V The measured power supply is about 1.5V(test point TP44, i.e. the side of inductance L29)
Hello User,
We have identified a problem which may effect a small number of these boards. We found out that the initial power inductor on the rail seemed to be very close to out of spec for what is recommended.
I would recommend returning and replacing this unit.
Regards,
Ishita
Hello User,
Please go through the return/replacement process highlighted on the following TI page : https://www.ti.com/support-quality/additional-information/customer-returns.html
Regards,
Ishita