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LM96163: PWM output pin not working as expected.

Part Number: LM96163

I have designed the LM96163 fan controller into my design and I can not get the PWM control to work as expected.  Based on settings I can get the PWM output to be either off 100% or on 100%, and my fan reacts accordingly, so I don't believe there is any issue between the pin and the fan (i.e. not likely a HW issue).  However, when I set the device for "manual" mode, and set the PWM output to a middle value, I don't see a PWM signal when I probe the pin.

I am looking for an FAE to reach out to me (robert.hines@intel.com) and work with me towards a solution.