Hi Team,
My customer is testing the EVM with the Vital Signa demo. The GUI froze right after program launch, not usable. Can you please provide guidance? Please let me know what information you need to diagnose the problem
Thank you,
Daniel
This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Hi Team,
My customer is testing the EVM with the Vital Signa demo. The GUI froze right after program launch, not usable. Can you please provide guidance? Please let me know what information you need to diagnose the problem
Thank you,
Daniel
Hi Daniel,
Can you share which version of our Vital Signs demo you are using (i.e. 68xx Vital Signs or 3D People Counting with Vital Signs?), the version of the industrial toolbox you are using (i.e. 4.10.1) and any error messages you may be getting when the GUI freezes (if any)?
This will help me diagnose the problem.
Thank you,
Angie Mitchell