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IWR6843AOPEVM: GUI software stuck

昊 唐
Prodigy 10 points
Part Number: IWR6843AOPEVM

Problem Description:
When using the mmWave_People_Counting_GUI APP for people counting and tracking tests, the GUI software will freeze or even crash in about 3 minutes. And the antenna part of the evaluation board is very hot. (The development tools and software used are downloaded from the official website, and the operation process is completely in accordance with the steps of the official website)

About configuration:
1. Use the lab in the latest industrial toolbox (4.12);
2. AOPEVM is powered by PC (USB connection);
3. When there is a problem, the chip normally outputs data through the serial port; when the GUI is stuck, the 3D display interface will be stuck, and the Frame and Average Flot time parameters in the statistical data will not change, and the Points and Targets parameters will still be real-time. Make a display change;
4. Walk in front of the AOPEVM after the problem occurs, the LED on the EVM will flash (indicating that the track has reached a person);
5. Tried both methods of opening the GUI by clicking on the .exe and by running gui_main.py in the terminal.

  • 0
    TI__Mastermind 37805 points

    Hi,

    Have you made any changes to the out-of-box software? Or are you running a TI-provided binary and TI-provided config? This sounds like you're sending data too fast for the host computer to handle. Regardless, can you try running the TI-provided binary and TI-provided config with nothing running on your computer except the visualizer tool?

    Best,

    Nate

  • 0 in reply to Nathan Block
    Prodigy 10 points

    Hi,
    I used the system without any modifications to the out-of-the-box software. And nothing was running on my computer except the visualization tools.
    What kind of files do you mean by binary files provided by TI?

    Best,

    HaoTang

  • 0 in reply to 昊 唐
    TI__Mastermind 37805 points
    昊 唐 said:
    What kind of files do you mean by binary files provided by TI

    I mean the .bin files found at C:\ti\mmwave_industrial_toolbox_4_12_0\mmwave_industrial_toolbox_4_12_0\labs\People_Counting\3D_People_Counting\prebuilt_binaries

    Additionally, when you run the visualizer, do you run the python file, or the .exe? I find that the .exe can be problematic at times, so I run the gui_main.py script, which tends to crash less often.

    Best,

    Nate