AWR1843AOPEVM: Board replacement

I purchased the board and i'm struggling to make it working at all.

1. I'm, runnung the board as a module and I adjusted the jumbers as per manual.

2. I tried install all the demo software on a windows computer. The board forms 2 COM ports, but the software does not recognise the board (keep saying "waiting for hardware"). 

3. I connceted the board to another linux computer. Two serial devices appeared. If I connect a terminal to one of them, I can get the prompt "mmWave/>". However, the device does not respond to any commands or even CR - it is completely silent. I have attached a screenshot.

Given the diagnostice above, I suspect that something is wrong with the hardware. Please let me know if there are any known issues/fixes for that or, if confirmed, please let me know how to procees with replacement.

Hi,

If you get the mmwDemo prompt, this means that the board is functional.

There is a known issue with the Visualizer.

Please download the Visualizer to the PC and it should work

Thank you

Cesar

As I said above, the board  does not accept any input from terminal. No echos, no execution of commands, nothing. Is it expected behaviour?

Also, please provide a link to the working version of  Visualiser you mentioned

TI, could you please expedite the support matter

Yes,

Sorry for the delay

Please go to the Gallery

dev.ti.com\gallery

Search for Visualizer

Download mmWave Visualizer, version 3.6.0

Thank you

Cesar

TI, Its 14 days since the my request, but I'm still waiting for you to solve my problem. PLEASE CONTACT ME  ASAP