IWRL6432BOOST: IWRL6432 - Visualizer UnicodeDecodeError (cp949) in SDK 5.2.X.X

Hi,

Did this error happen during the visualizer startup? If not, what sequence of steps did you take that led to the error?

Best,

Nate

Yes, this error happened during startup. After this error, log folder was created.

I guess, When the visualizer read some files, this error happened.

python - How to fix "UnicodeDecodeError: 'cp949' codec can't decode byte 0xeb in position 24: illegal multibyte sequence" - Stack Overflow

No, we don't have it.. How long time you release the new visualizer?

Hi,

We will release an alternate visualizer soon, but I don't have an exact date yet. We are working on a patch now, and we will reach out to you offline to continue this discussion.

Best,

Nate

Hi 

It works from Windows English version along with Web browser like below.

You can try to test on top of virtual machine to see visualizer running till TI would resolve this issue depending on OS/Language installed.

Thanks.

Regards, 

Jack

Hi Nate

Is it possible to provide the source code of Out of Box' Visualizer?

If yes, I think customers can try to customize it by opening it up and fixing it.

Thanks.

Regards, 

Jack

HI Nate. 

I could identified the visualizer works fine without change OS installed.

It is possible after change locale setting / administrator option / system locale change /. check [v] Beta, Use Unicode UTF-8 for global language support even the application does not support unicode in displaying text.

Thanks.

Regards, 

Jack

Thank you for this fix Jack!

Best,

Nate