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AWR1843: Unable to Visualize Real time data though the Hardware is connected

Part Number: AWR1843

We are using AWR1843BOOST Device. We have used mmWave Demo Visualizer to check the Device functionality. We have followed all the steps Provided in the manual from setting up all the details to giving the correct COM Ports and also we have set the SOP mode for flash programming.

The Demo Visualizer is able to connect to the Hardware as instructed in the bottom left of the screen but we are not getting console messages in real time and the selected plots are not showing up.And we would also like to mention that in the plots section, the SENSOR STOP option is not enabled.