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IWRL6432: Unable to load configuration using the visualizer, "Error in Setting up device"

Part Number: IWRL6432

Hello,

I'm trying to get starting using the IWRL6432BOOST and following the directions from the 

"Using the SDK Low Power Visualizer" section from this link

https://dev.ti.com/tirex/explore/node?node=A__AI4TjoY4aHFIgDAH2Mcpyw__radar_toolbox__1AslXXD__LATEST

The flashing step works just fine, here's the last couple lines from the console window...

127.0.0.1 - - [07/Mar/2024 09:24:24] "GET /visualizer/api/flashStatus HTTP/1.1" 200 -

127.0.0.1 - - [07/Mar/2024 09:24:25] "GET /visualizer/api/flashStatus HTTP/1.1" 200 -

[========================================>]

  FLASHING COMPLETED

    disconnecting device....

127.0.0.1 - - [07/Mar/2024 09:24:25] "POST /visualizer/api/flash HTTP/1.1" 200 -

127.0.0.1 - - [07/Mar/2024 09:24:25] "GET /assets/images/functionalMode/xWRLx432.png HTTP/1.1" 200 -

Here's the image I flashed

C:\ti\MMWAVE_L_SDK_05_04_00_01\examples\mmw_demo\motion_and_presence_detection\prebuilt_binaries\xwrL64xx\motion_and_presence_detection_demo.release.appimage

After the flashing completed, I unplugged the USB cable (powered off the board), switched it to functional mode (SW1.1=on), plugged the USB cable back in and powered it back up. Just to make sure it's in a good state, I pressed the reset button too.

Here are the steps I followed to send configuration

1. I navigated to the 'Configuration Dashboard' tab of the visualizer.

2. I selected 'High Performance Motion Detection" as the preset configuration.

3. I then clicked 'Send Config to Device'

That's when the the following error popped up.

I did set functional mode, tried a couple times, still same error. Here are my SW settings when I tired to send the configuration. BTW, I did hit reset prior to trying to send config.

Here's the console window output...

127.0.0.1 - - [07/Mar/2024 09:30:56] "POST /visualizer/api/configuration HTTP/1.1" 200 -
Connecting to Device...
Successfully connected to COM5 ...
Start parsing messages ...
Visualizer Core Started
127.0.0.1 - - [07/Mar/2024 09:30:56] "POST /visualizer/api/startBackendServerCore HTTP/1.1" 200 -
Command to device : sensorStop 0

Command to device : sensorStop 0

Command to device : sensorStop 0

Command to device : sensorStop 0

127.0.0.1 - - [07/Mar/2024 09:30:58] "POST /visualizer/api/send-to-device HTTP/1.1" 200 -
Stopping VS Core
Stopping Serial thread
Stopping Frame Parser thread
Visualizer Core Stopped
VS Core Stopped
Connecting to Device...
Successfully connected to COM5 ...
Start parsing messages ...
Visualizer Core Started
Requesting for versions
Command to device : version

127.0.0.1 - - [07/Mar/2024 09:30:59] "POST /visualizer/api/vs-core/setup-device HTTP/1.1" 200 -

Am I doing something wrong, tool setup issue, HW problem?

Quick snapshot of the SDK I installed.

MMWAVE_L_SDK_05_04_00_01-Windows-x86-Install.exe