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AWR2243: The AWR2243 is unable to link the IP information of the Ethernet port on the cascaded board.

Part Number: AWR2243

Tool/software:

When I was connecting Winscp, it prompted me that I could not obtain the IP information of the AWR2243. I suspect that there is a problem with the network port. The picture below is the image of my network port connection. It is obvious that the lights on the network port are not on. I would like to ask how to resolve this issue? Does TI have a store in China that can provide repair services?