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IWR1642BOOST: Recently purchased goods have stains on the surface, not new goods

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Prodigy 10 points
Part Number: IWR1642BOOST

Tool/software:

Our company recently purchased IWR1642BOOST development board in Maozei platform, after receiving the goods and opening, the surface of the product has stains, not new goods, please verify the quality control problem of the warehouse factory, our company urgently needs to return and replace the goods

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    TI__Expert 4360 points

    Hi! 

    Sorry to see your board is oxidizing. I agree it looks like it has been exposed to water at some point in the past. Please start a ticket with the Customer Support Center. They are availibile 24/hrs Monday-Friday.

    In the mean time, the oxidation shouldn't affect the performance of the antennas. So you can feel free to begin your development while this situation is resolved. 

    Thanks! 

    Blake