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AWR1642BOOST: AWR1642BOOST: functional mode(Sop 0 closed, Sop 1 and Sop 2 open) showing hardware error(NERR_OUT)

Part Number: AWR1642BOOST
Other Parts Discussed in Thread: AWR1642

Tool/software:

Originally, I was able to use the AWR1642 + DCA1000 to obtain ADC raw data, and I used the mmWave Demo Visualizer to connect to the devices. However, a few days ago, the mmWave Demo Visualizer started showing that it was stuck at the connection interface (either the control path or data path). I checked the LEDs on the AWR1642 and found that DS1 was lit. I would like to know how to fix this issue. The picture below shows the configuration I used and the connection failure message displayed on the mmWave Demo Visualizer. Thank you for your help!

functional mode

Comport setting

mmwave demo visualizer connection fail

DS1 was lit