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IWRL1432BOOST: IWRL1432BOOST

Part Number: IWRL1432BOOST

Tool/software:

Our recently procured IWRL1432BOOST dev board is not being detected by our PCs when we connect it via USB. 

At present, when I power the DEV board and connect it to a PC via USB, it isn’t recognised. If it were a driver problem, an “Unknown Device” would at least appear in Device Manager, but nothing does. Although the board powers up correctly, our PCs (we’ve tried four) still fail to detect it. I’m not sure whether the board is faulty or if the DIP switches are set incorrectly.

Furthermore, the Radar Visualizer tool and CCS also fails to identify the DEV board:

 

I would also like to add that this has been experienced directly from out of the box, since we received the dev board we did not manage to connect it to our PCs. Could it be a case of a damaged board?