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DCA1000EVM: Technical Support Mouser - 400514

Part Number: DCA1000EVM
Other Parts Discussed in Thread: AWR2944, AWR1843BOOST

Tool/software:

Hello,

I hope you are well,

Customer is having part which is out of warranty,

Part: DCA1000EVM:

Customer is claiming that :

Part was functional until now and it stopped working. The process of
starting, the sequence of switching on and off the indicator LEDs is not
the same as with a functional unit and it also does not communicate with
the PC in a proper way.
Also the delivered USB A - micro USB cable was in a poor quality and we
had to use a different one.

The sequence in which the LEDs light up and
turn off does not match the sequence on the working board with the same
switch configuration and cable connections. The network is not working and
data is not being transferred to mmWave Studio. However, the board is
noticeably overheating at the location of the largest integrated circuit.
This is not the case with a functioning board.

I do not want to share the picture of the board on public forum.

Could you advise if we can try to make any troubleshooting to help Customer resolve issue if part is defective or not?

Thanks

  • Hi, 

    This sounds like there is a short condition somewhere on the PCB that is causing heating under the lattuce chip. 

    Has the customer observed all ESD precautions when handling the device? (wrist strap, static free environment... etc) ?

    Thanks

    Blake

  • Hello,

    Please find the reply from Customer:

    Hi Greg, I do not use a conductive wrist strap because I work in a
    laboratory with professional laboratory tables that prevent the build-up
    of static charge (they have a very low conductive surface). Other
    microwave circuits are also designed and tested there, and phenomena such
    as static charge breakdown do not occur. Of course, a grounded conductive
    wrist strap is an element that eliminates or minimizes the possibility of
    damage from static electricity, but when working with and testing radars,
    it is a highly restrictive element. Moreover, it is not strictly required
    in the instructions because experimenting with radars would be very
    difficult and impractical due to their design. Sending you or the
    manufacturer a photo of the laboratory would seem ridiculous to me.
    However, I would like to point out that my colleagues and I, with whom I
    collaborate not only in the field of FMCW radars, but also in the field of
    pulse or UWB radars with M sequences, have numerous publications in
    international journals, which may indicate that we are not beginners or amateurs in this field.

    Could you advise next step? Thanks

  • Grzegorz, 

    In order to show that the DCA1000 in question is defective, we need to rule out EOS. 

    Have there been any customer modifications to the DCA1000? Also, please describe the present use case of the DCA1000: how it is powered, what connections have been established between it and other PCBs, ...etc. 

    Thanks! 

    Blake

  • Hello,

    Please find the response from Customer:

    No modifications were made. The DCA1000EVM board is connected to
    the AWR2944 EVM board via a supplied 60-pin connector. The board is also
    connected to a computer or hub that is connected to a laptop via the
    supplied Ethernet cable. The radar is also connected via the same hub
    through an FTDI_microUSB interface microUSB/USBA cable from Vention
    because the supplied cables of the same type were of such poor quality
    that they did not provide a reliable connection. It took us quite a long
    time to realize this. The DCA1000 board is powered by a 5V/5A power supply
    and the AWR2944 is powered by a 12V/5A power supply. The configuration of
    jumpers and switches is the same on both boards as it is on the working
    pairs and as it was when the faulty board was working. The radar with the
    data acquisition board was used in the preparation of a bachelor's thesis
    entitled: Visualization of FMCW radar data in the Matlab environment .
    Data acquisition was performed in a microwave laboratory with tables with
    antistatic surface treatment. I chose this topic because there is
    currently no direct support for this type of radar in Matlab, as is the
    case with AWR1843BOOST, for example. The data was successfully collected and the thesis was successfully defended. It was only after that that the
    board began to behave as I have described. I was personally present during
    all the experiments.

    Could you advise next step?

    Thanks

  • Grzegorz, 

    Go ahead and intitiate a replacement through the customer service portal. 

    Please also provide your customer with this App Note on ESD protection. 

    https://www.ti.com/lit/an/ssya010a/ssya010a.pdf 

    Thanks.

    Blake