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AWR1443: TI Cloud Agent and mmwave composer studio

Kalyan Vaddagiri
Prodigy 60 points
Part Number: AWR1443


Dear Team,

We tried installing the TI cloud agent twice and when we plug in the EVM module, the mmwave demo visualizer ask us again to install the TI cloud agent.  We tried the things suggested in the wikipedia of TI help suggested, however nothing works.

Kindly help us.

Thanks and regards,

Kalyan

  • 0
    TI__Guru**** 150254 points
    Hi,

    Do you have any specific firewall in your company that would prevent you installing tools from the web?

    Thank you
    Cesar
  • 0 in reply to Cesar
    Prodigy 60 points
    Dear Cesar,

    I have asked the team to disable the firewall and the antivirus settings too. Is there a possibility to download the mmwave demo visualizer offline ? Let me try in home once and see whether the firewall settings are blocking ?


    Thanks and regards,
    Kalyan
  • 0 in reply to Kalyan Vaddagiri
    TI__Mastermind 24955 points

    Kalyan,

    You can also download an offline version of the mmWave Demo Visualizer

    Selected the downward facing arrow located at the bottom of the tile will allow you to download an offline version of the visualizer. You will need to make sure you also install the GUI Composer runtime. A link for that runtime will be available when you hover over the download icon.

    Regards,

    Kyle

  • 0 in reply to Kyle Cousino
    Prodigy 60 points

    Kyle,

    I beg your pardon. I tested two things as suggested by caesar

    1) It doesnt work even on my home network after the installation.

    2) I believe you have attached a snapshot  or am i missing something. I cannot hover around and I tried to go to the app to download the tool offline, you may see the error being thrown up when I am trying to download from the TI link. I am sorry can be stress a little more please.

    Thanks and regards,

    Kalyan

  • 0 in reply to Kalyan Vaddagiri
    TI__Mastermind 24955 points
    Kalyan,

    I was merely responding to the question you asked "Is there a possibility to download the mmwave demo visualizer offline?". That was the purpose of my response. And yes, I just included a snapshot from the website. The image does not link to our GUI Composer Gallery. You will have to go to that website to download it.

    As to the issue you are currently seeing with our dev.ti.com/gallery website, we have been experiencing issues with this site today. I will reply to this thread once it is back up and running.

    Regards,
    Kyle
  • 0 in reply to Kyle Cousino
    Prodigy 60 points

    Kyle,

    It looks like the online version is working fine and now no issues with the TI cloud agent. Need to test the setup. Still the download options throws the same error.

    Regards,

    Kalyan

  • 0 in reply to Kalyan Vaddagiri
    TI__Mastermind 24955 points
    Kalyan,

    Are you able to get the visualizer working? Has the issue from your original post been resolved? If so, I will consider this post closed. Please respond within the next day if you are still having difficulties.

    Regards,
    Kyle
  • 0 in reply to Kyle Cousino
    Prodigy 60 points

    Kyle,

    You may observe that again the server is down. The GUI is not stable. We wanted to test yesterday the demo kit and then the server was not responding. To be honest, I would be great if you can just attach the download link. 

    We need to plan our schedule and time sheet and they are getting disturbed because of these issues.

    Thanks and regards,

    Kalyan

  • 0 in reply to Kalyan Vaddagiri
    TI__Mastermind 24955 points

    Kalyan,

    The error that you have been recently seeing has been identified. If you are seeing the error 400 online, you need to clear out your cookies on your Chrome browser.

    I have also included the direct download links for our mmWave visualizer below.

    First you need to install the GUI Composer runtime which can be found here:
    software-dl.ti.com/.../gcruntime-5.0.0-windows-installer.exe

    Then you can download the demo visualizer application here:
    dev.ti.com/.../mmWave_Demo_Visualizer

    You will need to install both applications for the visualizer to work and in the order listed above, first the runtime and then the application.

    I would also suggest viewing this page in Internet Explorer or Firefox.


    Please respond if you have any questions.

    Regards,
    Kyle

  • 0 in reply to Kyle Cousino
    Prodigy 60 points

    Kyle,

    Thank you. I am downloading and will install accordingly. You may close the ticket and I will reopen in case things dont work out. 

    Thanks and regards,

    Kalyan