OPT8241: OPT8241: cdk-evm Does Not Initialize

The log from the Voxel viewer is:

Voxel Viewer v0.9.10
Texas Instruments Inc.

INFO: ParameterDMLParser: Found register map with name 'OPT9221' (vPG1P0)
INFO: HardwareSerializer: Received 44835 bytes from hardware in 2.02512 s
INFO: Data2DCodec: Original number of 8-bit offsets = 2181
INFO: Data2DCodec: Number of invalid pixels in original data = 0
INFO: Data2DCodec: Current number of 8-bit offsets = 2181
INFO: DepthCamera: Setting parameter 'op_clk_freq'
INFO: DepthCamera: Setting parameter 'unambiguous_range'
INFO: DepthCamera: Setting parameter 'sub_frame_cnt_max'
INFO: DepthCamera: Setting parameter 'quad_cnt_max'
INFO: DepthCamera: Setting parameter 'intg_duty_cycle'
INFO: DepthCamera: Setting parameter 'illum_power_percentage'
INFO: DepthCamera: Setting parameter 'delay_fb_corr_mode'
INFO: DepthCamera: Setting parameter 'delay_fb_dc_corr_mode'
INFO: DepthCamera: Setting parameter 'sscg_en'
INFO: DepthCamera: Setting parameter 'sscg_period'
INFO: DepthCamera: Setting parameter 'sscg_modulation'
INFO: DepthCamera: Setting parameter 'init_2'
INFO: DepthCamera: Setting parameter 'init_3'
INFO: DepthCamera: Setting parameter 'init_4'
INFO: DepthCamera: Setting parameter 'init_5'
ERROR: USBIO: Control transfer issue.
ERROR: VoxelUSBProgrammer: Could not read register for address 0x5c2f
ERROR: VoxelProgrammerBase: Could not read register for address 0x5c2f
ERROR: DepthCamera: Could not set value 1 for parameter TintinCDKCamera(0::0451:9105::12017301199449).binning_en
ERROR: ToFCamera: Could not set binning related parameters
ERROR: ToFCamera: Could not set binning for required frame size
ERROR: ToFTintinCamera: Could not update frame size to closest valid frame size
ERROR: ToFCamera: Could not reset ROI
ERROR: USBIO: Control transfer issue.
ERROR: VoxelUSBProgrammer: Could not read register for address 0x2d5
ERROR: VoxelProgrammerBase: Could not read register for address 0x2d05
ERROR: DepthCamera: Failed to update value for parameter 'mix_volt'
ERROR: USBIO: Control transfer issue.
ERROR: VoxelUSBProgrammer: Could not read register for address 0x540
ERROR: VoxelProgrammerBase: Could not read register for address 0x5400
ERROR: DepthCamera: Failed to update value for parameter 'comp_vref'
ERROR: USBIO: Control transfer issue.
ERROR: VoxelUSBProgrammer: Could not read register for address 0x5c14
ERROR: VoxelProgrammerBase: Could not read register for address 0x5c14
ERROR: DepthCamera: Failed to update value for parameter 'sin_f2_q4_coeff'

Hi Bob,

Is this the first time you are trying to power on the CDK. Did you create any custome profile ?

Regards

Nithin

Hi Nithin,

This is the first time it was powered up. We bought it through Digi-Key and just followed the Quick Start Guide that came in the box. We did not create any customer profile.

Regards,

Bob

Bob,

Is this still a problem? Can you try updating OPT9221 firmware and see if that goes through? The process for doing this update is present in the EVM documentation.
Could you also try another USB port in the same computer/another computer and see if that works?

Regards,
Subhash

Hi Subhash,

This is definitely still a problem. I have tried several computers (one running Win 10) and several USB ports and it always produces the same result. I'll try to update the 9221 firmware.

Is it possible to speed up the responses. The process of waiting 1-2 weeks for a reply is a problem. Although I like the TI design and hardware, at the direction of management, we are starting to look at alternatives due to the slow response. We need to get this resolved ASAP. The targeted application has a projected volume of about 3,500 cameras and we are on a tight schedule.

Thanks.

Regards,

Bob

I updated firmware on the eval board and the problem was identical. I then returned the eval unit to the distributor for replacement. I received the replacement on October 29 and powered the new evaluation module up today (Oct 30). The problem was identical to the original evaluation board. The board powers up fine and links to the Voxel Viewer. The LEDs indicate the correct colors. The data log indicates it executes the code fine initially, however I get the following log message and streaming does not start:

INFO: Camera System: Successfully refreshed parameters for TintinCDKCamera(0::4551:9105::1097956::10979561099882).

INFO: ToFCameraBase: Starting with 320x240@30.001fps

ERROR: USBIO Could not transfer '0' bytes

...

This message is repeated several times followed by a message that it is resetting the USBBulkStreamer.

I tried downloading the Voxel Viewer zip file again and re-installed it. I get the same result.

Suggestions?

Regards,

Bob

Hi Bob,

This seems to be some problem with the USB port. It has happened to me and it has been typically computer specific or in some cases, it works when I change the USB port. In your case, it seems that the software installs fine and the hardware powers up as well. Assuming a standard Windows setup, it should work.
Can you try to change the profile of the camera? You can see how to change the profile in the user guide for Voxel Viewer.

Regards,
Subhash