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IWR1443BOOST: Zone Occupancy Detection demo error: 'matlabrc' undefined

Part Number: IWR1443BOOST

Hello,

My customer is facing problem to run Zone Occupancy Detection demo.
After run_zone_occupancy.exe is double clicked, in normal case "Select Device Type" window pop-ups, instead of that a message "Function or variable 'matlabrc' is undefined." appears in command prompt window.
(The error message may be different because it appears in Japanese.)

Matlab runtime 2017a(9.2) is installed. Other versions of runtime was installed but they have already been uninstalled. mmWave Demo Visualizer runs normally.

Could you tell me how to fix it please?

Best Regards,
Katsuhiro