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Serial Port Connection in Demo Visualizer

Other Parts Discussed in Thread: AWR1642BOOST, MMWAVE-SDK

Hello,

For testing purposes, i want to try AWR1642Boost-EVM to mmWave demo Visualizer chrome app.

I already install its SDK (version 3.1).It's serial port shown in device manager (COM18-DATA PORT) and (COM19-User UART).

I opened the chrome app, installed TI Cloud agent, and when i go to options>serial port , it says ''Error: no serial ports found connected to your computer. Please check your USB connection.''

Am i missing something? Please help. Thank you.