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HDC2010: HDC2010 humidity 100% can not drop down for a long time

Part Number: HDC2010

 the customer find that HDC2010 shows humidity 100% and can not drop down for a long time while the temp has change , try to open funciton heating condensed water  will 
optimize ,but  the problem still exit ,attachments are graphs show  the relationhip between temp and  humidity

is the any sulution to aviod the humidity 100% phenomenon in in software or hardware?

or  how long does normal open heating take to take effect, and when does open heating take effect for evaporation?thanks in advance