• State TI Thinks Resolved
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 30 subscribers
  • Views 333 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

IWR6843ISK: Visualizer error during IVM6843ISK demo test

Annie Liu
Genius 10295 points
Part Number: IWR6843ISK
Other Parts Discussed in Thread: UNIFLASH

Hi Team,

The hardware configuration is IWR6843ISK+MMWAVEBOOST;

The software and materials are:
①mmWaveIndustrial Toolbox 3.5.0；
②Uniflash 5.0.0
③mantalb2017.a matlab runtime2017.a(9.2)

Customer wants to run lab15 people_counting_demo

Run the demo according to pplcount_user_guide in mmwave_industrial_toolbox_3_5_0__win\mmwave_industrial_toolbox_3_5_0\labs\lab0015_pplcount_68xx\docs.
Customer follows the steps of the userguide. When running the visulizer, configure the existing cfg file and click start to report the error. The following is a prompt diagram of the terminal.

Customer would like to know if it is not configured properly?

  • 0
    TI__Mastermind 28055 points

    Hi Annie,

    I want to confirm that the screenshot is showing the error "src/termios.c line 2723.  This means that the Matlab Serial API is not functioning properly.  This is usually an issue with the permissions on the user's computer. 

    Regards,

    Justin

  • 0 in reply to Justin Curewitz
    TI__Genius 10295 points

    Hi Justin,

    The error are both src / termios.c line 2723 and src / termios.c line 512. Please see the screenshot below for details. Customer would like to ask how to configure matlab to use normally?

  • 0 in reply to Annie Liu
    TI__Mastermind 28055 points

    Hi Annie,

    I want to confirm that the customer has the XDS110 UART drivers installed.  These come with CCS. Are there any other programs open that use the COM Ports?

    Regards,

    Justin

  • 0 in reply to Justin Curewitz
    TI__Genius 10295 points

    Customer installed the following software according to the instructions on user guide. In addition, CCS is installed, but he was not running.

    Regarding the COM port, if he wants to write another bin file after each burning of the bin file, the bin will be occupied. Customer can only solve by restart. Sometimes when restarting once, the uniflash software will get stuck and prompt to open the UART port information, it is need to restart it again. Customer performed the previous steps on other computers and had the same result. So he does't know which software is taking up the COM port.

  • 0 in reply to Annie Liu
    TI__Mastermind 28055 points

    Hi Annie,

    It seems like uniflash is not properly releasing the COM Port after it flashes. We have recommended the latest version of Uniflash - what version is the customer on? 

    Has the customer been able to flash other demos on the device and run them afterwards? A good test would be to flash the Out of Box demo, then test it with Lab0021, Area Scanner 68xx. This lab uses the same Com Port drivers as the People Counting lab, so it should experience the same issue if it is a Uniflash problem, or a system problem.

    Regards,

    Justin