IWR6843ISK: It stop working in firmware upgrade

chunghee cho

Part Number: IWR6843ISK
Other Parts Discussed in Thread: MMWAVEICBOOST, , UNIFLASH,

IWR6843ISK[sensor starter kit] and MMWAVEICBOOST(carrier EVM) has been purchased and all of sudden IWR6843ISK is not working (Firmware uploading has been failed while it used to work fine in uploading firmware) Fail message: Error! Cannot read property "DS" of undefined.

over 6 years ago

0 Akash Gondalia over 6 years ago

TI__Guru 50240 points

Hi Chunghee,

A few pieces of advice are to make sure you have the latest version of Uniflash installed. You will also need the latest TI Cloud Agent installed (it is a browser extension). The last piece of advice is to try again by disconnecting your computer from any network or firewall, rebooting the computer, and then trying again.

Let me know if these methods don't work for you.

Cheers,

Akash

0 chunghee cho over 6 years ago in reply to Akash Gondalia

Expert 1180 points

Still not working.

It works well when i try IWR6843ISK-ODS in the same environment.

0 chunghee cho over 6 years ago in reply to Akash Gondalia

Expert 1180 points

I think the module is broken.

What should I do?

Can I repair or replace it?

0 Akash Gondalia over 6 years ago in reply to chunghee cho

TI__Guru 50240 points

Hi Chunghee,

If you believe your ISK board is broken then I'd recommend replacing it.

Cheers,

Akash

0 chunghee cho over 6 years ago in reply to Akash Gondalia

Expert 1180 points

Can I get a repair or exchange from TI?

0 Akash Gondalia over 6 years ago in reply to chunghee cho

TI__Guru 50240 points

Hi Chunghee,

This would be a question for TI's sales support as E2E forums are intended for engineering and technical support.

Cheers,

Akash

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IWR6843ISK: It stop working in firmware upgrade