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AWR1443BOOST: mmwave radar

Part Number: AWR1443BOOST
Other Parts Discussed in Thread: IWR1443BOOST, AWR1642BOOST, UNIFLASH, AWR1642, AWR1443

 

Three Evaluation boards bought on around November 2017 are not working. Two of the boards an AWR1642BOOST and an IWR1443BOOST were turned on at the time of purchase by my colleague and functioned properly.The third device an AWR1443BOOST is  with me and was only turned on in the last 4 weeks. I could not communicate with the device; the XDS 110 Application and data ports were both recognized  as COM3. I shifted from my laptop to my Desktop and the only change was  COM3 and COM4 respectively, no port numbers. My colleague re- tried the other two  boards and could not communicate with them. We tried a number of different things including downloading the Emupack as suggested in the user Guide.
We would like to find out if there was any SW changes by TI and any reason why the devices are not working. We have other functioning  AWR1642BOOSTS bought in 2018.