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IWR6843ISK: IWR6843Demo board cannot be connected with mmWave Studio RS232

Annie Liu
Genius 10295 points
Part Number: IWR6843ISK
Other Parts Discussed in Thread: MMWAVEICBOOST,

Hi Team,

The customer is experiencing below issue and needs your help.

Board: MMWAVEICBOOST + IWR6843ISK EVM
Customer followed the user guide, but RS232 is not connected when using the Radar API of mmWave Studio.

The serial ports are connected, and the corresponding 6 serial ports are displayed on the computer. The customer saw there were 8 serial ports in the data sheet, but why he only has 6?

  • 0
    TI__Expert 4025 points

    Hi Annie,

    Please make sure your customer is closing the device manager and any other application that could be accessing this com port.  Also, make sure your USB is connected directly to the computer- some USB splitters are not compatible.

    -Chloe