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FDC1004EVM: FDC1004EVM

Part Number: FDC1004EVM

My FDC1004EVM will not connect to the GUI on my Win7 laptop. It appears as a COM port labeled EVM when it is plugged in but the GUI will not connect.

With the same software and hardware, everything works OK on my Win10 desktop.

How can I get the Win7 machine and GUI to connect to the FDC1004EVM.  I have tried running as Administrator and turning off the Avast antivirus shields. Neither of these things worked.