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AMC6821: PWM output shake in software RPM mode

Part Number: AMC6821

Hi expert,

My customer set setp to 1/256 in DCY RAMP register but when testing, the duty cycle always changed and the error can be as large as 4% which will make the fan very noisy.

Do you have any guide on using a  software RPM mode?

What could be the cause?

Thanks

Sheldon