IWR6843AOPEVM: Old Rev of IWR6843AOPEVM was delivered

misora

Part Number: IWR6843AOPEVM

I purchased 2 units of IWR6843AOPEVM from TI Web shop.
The old Rev was delivered.
If possible, I would like you to exchange it for a new Rev.
I'm requesting a case report to the TI Support Center.
I also want some support from here.

over 5 years ago

0 CHETHAN KUMAR Y.B. over 5 years ago

TI__Mastermind 25835 points

Hello,

Which version of IWR6843AOPEVM was delivered? Is it ordered from ti e-stores or from distributors?

Thanks and regards,

CHETHAN KUMAR Y.B.

0 misora over 5 years ago in reply to CHETHAN KUMAR Y.B.

Prodigy 170 points

Thank your repley.

It is ordered from ti e-stores.

I don't know because the Rev number is not displayed on the package label. But it's certainly not Rev.F.

Please refer to the picture below.

thanks.

BR.

Sone

0 CHETHAN KUMAR Y.B. over 5 years ago in reply to misora

TI__Mastermind 25835 points

Hello Sone,

Could you please re-post the images? Above images did not come correctly?

Thanks and regards,

CHETHAN KUMAR Y.B.

0 misora over 5 years ago in reply to CHETHAN KUMAR Y.B.

Prodigy 170 points

Hello

I'm re-post the images。please check it.

BR,

Sone

0 Charles Oladimeji over 5 years ago in reply to misora

TI__Mastermind 33805 points

Hi,

When did you place the order?

Regards,

Charles O

0 misora over 5 years ago in reply to Charles Oladimeji

Prodigy 170 points

Hi,

I placed the order on march 24.

The product arrived on March 30.

I cann't test it until June because I working from home Under the influence of COVID-19

BR,

Sone

0 Charles Oladimeji over 5 years ago in reply to misora

TI__Mastermind 33805 points

Hi,

I am looking into this and will get back to you with next steps

Regards,

Charles O

0 Charles Oladimeji over 5 years ago in reply to Charles Oladimeji

TI__Mastermind 33805 points

Hi,

Please contact TI sales support about a replacement.

Regards,

Charles O

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IWR6843AOPEVM: Old Rev of IWR6843AOPEVM was delivered