TMP117EVM: TMP117EVM GUI cannot connect to USB device

Hi ren

Ren Schackmann said:

Do you have other TI USB devices plugged in?

No

Ren Schackmann said:

Is it possible you've corrupted your firmware? Have you used any other software designed for USB2ANY aside from GUI Composer? 

• Legacy PC software for USB2ANY will corrupt TMP117EVM firmware.
• You can use a LaunchPad or other MSP-FET to flash the following file to TMP117EVM. You can learn more about MSP-FET in the User's Guide slau647.www.ti.com/.../slau647 

No. I've used the device out of the box and I've only tried to connect it using the online EVM_GUI (v1.3.0) and not installed any software previously

Ren Schackmann said:

Have you disconnected your TMP117 device from the USB controller portion of the TMP117EVM?

of course not :-)

Ren Schackmann said:

Have you changed the I2C Address of your TMP117 using the jumpers or pins provided?

No, neither

Ren Schackmann said:

You must install the TICloudAgent Bridge browser extension as well as the CloudAgent software package.

Yes, I've already done it.

Ren Schackmann said:

Have you used other services on dev.ti.com which connect to TI hardware, such as CCS Cloud or UniFlash?

No

Ren Schackmann said:

This would confirm that your TICloudAgent software is working correctly

How can I proceed to confirm that TICloudAgent works as expected?

regards,
gaston

Hi Gaston,

Have you reviewed these installation instructions for linux? This is from a readme file that was included in your download.

--------------------------------------------

**Linux (64 bit) Installation Instructions**
--------------------------------------------

To install all prerequisites for your application:

  * open a terminal window
  * cd into the application folder (which is located in the guicomposer runtime folder)

The following commands need to be executed from the Terminal app with this folder as the working directory in order
to enable proper execution of the application:

     sudo ln -sf /lib/x86_64-linux-gnu/libudev.so.1 /lib/x86_64-linux-gnu/libudev.so.0
     sudo apt-get install lib32stdc++6 libc6-i386 libusb-1.0-0-dev:i386
     sudo chmod -R a+rwx ../..
     cd linux/TICloudAgentHostApp
     sudo ./install.sh --install

To run your application, cd into the application folder and enter the following command:

     ./launcher.lnx


If the application needs to access to your PC's serial ports, you may need to configure permissions to access
the serial ports by adding yourself to the group that owns the /dev/usbPortName
To find out what group the serial port ttyACM0 is owned by, do

     ls -l /dev/ttyACM0

Assuming the group is named dialout, add yourself to that group by using the sudo adduser command:

     sudo adduser my_user_name dialout

You may also need to change the permissions on the USB port to permit read / write access for anyone.

     sudo chmod 666 /dev/ttyACM0

For more information, please see
http://askubuntu.com/questions/112568/how-do-i-allow-a-non-default-user-to-use-serial-device-ttyusb0

In order to get permission to use USB-HID ports, you will need to create a file in /etc/udev/rules.d named
usbhid.rules that contains the following:

    ATTRS(idVendor)=="2047", MODE="0666"

If your PC is configured to use a proxy, you will need to ensure that there is no proxy for localhost.  To do this,
edit your .bashrc file

     gedit ~/.bashrc

and add the following two lines:

     no_proxy=localhost,127.0.0.1,local.home
     export no_proxy

To answer your question about TICloudAgent, you would need to test another TI hardware, such as a LaunchPad in CCS Cloud.

thanks,

ren

Sorry ren but I don't get it. I didn't 'manually' downloaded any software. Simply I've performed these steps:

• Unbox the TMP117EVM
• Open my browser (Firefox 81.0 Linux 64-bit) and go to this link: 
• Then my browser asked to install a extension to use the GUI (I've accepted and gave permissions)
• My browser asked to install TICloudAgent (I've accepted). Both previous steps were executed in background and I've have no notification about requirements, dependencies and so on
• Finally I've restarted the browser and connected the device to the USB port with no success.

regards,
gaston

Hi Ren,

Sorry but still does not work (in linux). I've repeated the steps I mentioned in my previous post and it works perfectly in W7. There's not need to install nothing, just open the gallery GUI and it works...

It seems that it is a permission issue that I just can't see clearly. Here's the console message when I connect the TMP117EVM and try to find out what group the serial port ttyACM0 is owned by

regards,
gatson

Hi Gaston,

The TMP117EVM won't appear as a tty device, because it is not a Serial Port. It is an HID device. The output of the dmesg command should show that a Texas Instruments HID device was recently plugged in. Specifically, the device is vendor ID 2047 product ID 0301. It might tell you that the device was registered as /dev/hidraw0 or similar. lsusb will also tell you that a Texas Instruments (vendor ID 2047) device is plugged in. You may need to use line 45 from the above instructions to open up access permissions for all HID devices made by Texas Instruments (vendor ID 2047) on your system.

thanks,

ren

Hi Ren,

There is no way...

I've installed the off-line version by installing the GUI composer runtime first and then the TMP117EVM_GUI application.

I've followed the readme file guidelines for linux install (that you've shared previously). It works fine, with no errors except for the line 84: ls -l /dev/ttyACM0 that I've tried to fix it as you've suggested.

Any ideas?
gaston

Hi Gaston,

As I mentioned, TMP117EVM won't appear as /dev/ttyACM0 because it is an HID device. If the hardware were configured to be a serial port, the linux kernel would give it a tty* name. These are generic instructions for GUI Composer. Other GC projects might use the serial port. You do not need to find or use /dev/ttyACM0 to be able to use TMP117EVM.

I've asked that someone from the GUI Composer team review your post and offer additional assistance. 

thanks,

ren