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DCA1000EVM: Only 2 AR-DevPack-EVM Ports are showing up

Part Number: DCA1000EVM
Other Parts Discussed in Thread: IWR1443BOOST

As one can see in the picture below, only 2 of the ports are showing up when there should be 4. This specific laptop worked fine with another DCA1000EVM board, but not this one. Another laptop has worked for both boards.

Because of this, when I try and run the DataCaptureDemo, it gets stuck and the SPI never connects. Additionally, both the BSS and MSS Patch firmware ver read as "NA".

Any ideas on how to fix this to work on this laptop?

Things I've tried to fix the issue:

  1. Power cycle board
  2. Different USB cord
  3. Reinstall FTDI drivers and devices
  4. Restart laptop
  5. Reinstall mmWaveStudio