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AWR1642BOOST: Unable to flash device properly; NERR_OUT not glowing

Part Number: AWR1642BOOST
Other Parts Discussed in Thread: UNIFLASH

When trying to initialise my device for the demo, I followed the instructions for flashing the device on the Web-based Uniflash software as per the SDK User Guide. I am using Windows, SDK 3.5.0.

As you can see, I'm using one of the COM ports that Device Manager indicates links to my device, and have tried both COM5 and COM6, but neither COM port passes the stage as seen in the image above. Moreover, it got stuck at that loading screen for 30 min before I gave up. 

I have tried the suggestions in the linked forum post but to no avail. Notably, the NERR_OUT LED is not glowing - is this a problem?

Any help would be appreciated!

Thank you,

Samuel