DRV5013: Serious oxidation problems occurred. The year of production is 2016. Please help. thank you!

WU XIANGXIANG

Part Number: DRV5013

Order number

T01179128 drv5013bcqdbzt I ordered 18K for 2016, and the product has oxidation problem. Please check the pictures and help solve the problem. thank you!

...

over 4 years ago

0 Scott Bryson over 4 years ago

TI__Mastermind 20980 points

Thank you for reaching out with your concern. If you believe there is a quality related issue please follow the instructions at the link below

https://www.ti.com/support-quality/additional-information/customer-returns.html

I have also sent a connection request, so that you may reach out to me directly. It would be easiest if we discuss your concern more directly.

Thank you,

Scott Bryson

0 WU XIANGXIANG over 4 years ago in reply to Scott Bryson

Prodigy 10 points

Hello, Scott Bryson. Thank you very much. Is my problem solved? The foot is seriously oxidized. Please check the pictures nearby. I have tried to use it for testing, but it can't be tinned because of serious quality problems. If you don't understand, please contact me by email! Waiting for your reply patiently!

0 WU XIANGXIANG over 4 years ago in reply to Scott Bryson

Prodigy 10 points

It must be solved as soon as possible, please deal with it! Thank you very much.

0 Scott Bryson over 4 years ago in reply to WU XIANGXIANG

TI__Mastermind 20980 points

I have connected you via email with the appropriate quality control representative and he should be able to help you with this concern.

Thank you,

Scott Bryson

Sensors

Sensors forum

DRV5013: Serious oxidation problems occurred. The year of production is 2016. Please help. thank you!