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Di My TI be broken tody

Dear Sir/Ms.

My customer can not login to MY TI. He can not login in afer he changed MY TI passwords. I clean all cookies and my testing computer. I try to login his my ti account at my testing computer still can not login.

I notice his account is steven_sung@xxx.xxx.xx but the account was showing  herokitten5166663@gmail.com.

Is something wrong of his MY TI account?

if you need my customer's MY TI account , you can send me a private message.

  

Best Regards,

Kami Huang

  • Hello Kami,

     E2E is for technical/engineering design issues.  The Customer Support Center is the correct service  to address this issue, I’ve asked them to contact you directly.

    Please let me know if you don’t hear from them within the next business day.

    Regards, 

    ~Leonard