TI E2E Site Access Is Very Slow

Kier

Mastermind 9470 points

Part Number: TMDSCNCD263P

Tool/software:

Access these part couple of days is excruciatingly slow.

Just letting you know.

1 month ago

0 Nilabh Anand 1 month ago

TI__Mastermind 48155 points

Hi Kier,

Thanks for you for query.

We are aware of the issue we are working with our backend team on this.

0 Kier 1 month ago in reply to Nilabh Anand

Mastermind 9470 points

Hi Nilabh,

Yes it's much faster today but there's another critical problem. When I hit "Ask a new question":

It takes me to the general customer support page rather than start a new topic:

Please fix urgently.

0 Nilabh Anand 1 month ago in reply to Kier

TI__Mastermind 48155 points

Let me forward this issue to our backend team to look into it

+1 Kier 1 month ago in reply to Nilabh Anand

Mastermind 9470 points

It seems that extra hoops have been added to raising threads. Now I have to verify my myTI account to "Ask a new question". Then if I follow through with the new Contact support form, the question is raised correctly on the forum. I guess something happened to require tightening up security.

I'll close this.

Site support

Site support forum

TI E2E Site Access Is Very Slow