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[FAQ] How do I ask a technical question on E2E™︎ support forums?

Allison Walker
Prodigy 325 points

Here you will learn how to post a new question (in English) and how to post a related question (in English) on E2E forums.

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    TI__Prodigy 325 points

    If you already tried searching for your technical question on E2E forums and couldn't find an answer, you can post your own question! Here, you'll learn 3 ways to ask a technical question on E2E forums.

     

    Method 1

    1. Start at ti.com.

    2. Click "Support and Training" in the red header and type your part number or tool in the Support search bar.

    3. If you haven't tried searching for an answer yet, click the "Search Answers from TI Experts" button under the Support & Training tab before asking a new question.

    4. To ask a new question, after clicking  "Search Answers from TI Experts" you will be taken to the e2e search results page, if you scroll to the bottom of that search results page you will find a "Ask a new question" button.

    5. Login to your E2E forums account.

    6. After logging into your account, complete the thread creation form and click "post."

    7. A TI engineering expert will respond to your inquiry in 1-2 business days.

     

    Method 2

    1. Start at e2e.ti.com.

    2. Type your part number or tool and keywords into the search bar.

    3. Scroll to the bottom of the page and click "ask a new question."

    4. Login to your E2E forums account.

    5. Complete the thread creation form and click "post."

     

    Method 3 (How to ask a related question)

    1. Start at e2e.ti.com.

    2. Type your part number or tool and keywords into the search bar.

    3. Open a thread that looks relevant to your question by clicking the result.

    4. If your question isn't answered within the thread but is related to the topic, click the yellow "Ask a related question" button. If your question is unrelated to the opened thread, click the red "Ask a new question" button.

    5. Login to your E2E forums account.

    6. Complete the thread creation form and click "post."