free-ship code if customer closed the thread

Wei.Jetim Zhao

Hi,

I've been assigned a E2E thread which the poster "believe TI will issue a free-ship code if I closed the thread". Could you check if we promised for the free-ship code?

The original thread:

e2e.ti.com/.../738119

over 6 years ago

0 LeonardEllis over 6 years ago

TI__Guru 71526 points

Hi Wei,

E2E is not the proper venue for resolving this issue. E2E is for engineering, design and debug discussions, not logistical issues. You mentioned having the assistance of the CSC, and that would be the best course of action for this issue as well. Please contact the CSC agent you worked with on the previous thread, or, contact the TI Store directly: http://www.ti.com/info-store/help/ti-store-order.html .

Regards,

~Leonard

0 Wei.Jetim Zhao over 6 years ago in reply to LeonardEllis

TI__Genius 13215 points

Hi Leonard,

Thanks for quick reply. It's okay for me now.

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free-ship code if customer closed the thread