File deleted from thread but still searchable online

Kevin LaRosa

Hello,

We had a user who posted a schematic and then wanted it removed: https://e2e.ti.com/support/power-management/f/196/t/863289

He reported back yesterday that even though we deleted it from his post, it was still visible in Google: https://e2e.ti.com/support/power-management/f/196/p/905312/3347200#3347200

Can you help to figure out how this file can be actually deleted from the servers?

e2e.ti.com/.../itx_2D00_n3350.pdf"

over 5 years ago

0 Former Member over 5 years ago

The PDF schematic has been removed from the E2E servers.

0 Kevin LaRosa over 5 years ago in reply to Former Member

TI__Genius 17380 points

Hi BIll,

Thank you! Is there a way we should have been doing it from our side to actually delete the file in the first place? This is a moderately common request from our customers and want to make sure we do it right from the first time.

0 Former Member over 5 years ago in reply to Kevin LaRosa

No, you did it right.

0 Kevin LaRosa over 5 years ago in reply to Former Member

TI__Genius 17380 points

In the future, when customers request we delete something, should I assign the thread to you for deletion?

0 Former Member over 5 years ago in reply to Kevin LaRosa

Sure, that would be great.

Site support

Site support forum

File deleted from thread but still searchable online